Return Policy

 

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you store credit.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Shoes must be sent in original box; damage boxes will not be accepted.

non-returnable items:
- Gift cards
- Baby bows, headwraps, hats, headbands, earrings, personal hygiene items.

To complete your return, we require a receipt or proof of purchase. 

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 14 days after delivery.

No refunds, we only offer STORE CREDIT.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a store credit will be applied to your account.

Any other questions or concerns please contact us at lovemeknot.tx@gmail.com.

Sale items (if applicable)
Only regular priced items may be eligible for store credit, unfortunately sale items cannot be returned.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thelittleshopsof349@gmail.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.

Shipping
To return your product, you should mail your product to

Little Shops of 349 4400 N Big Spring St. Suite 32 Midland TX 79705, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.